Customer Support Advisor – £24.5K + Bonuses
- Location: Remote (UK-based only)
- Hours: Rotational shifts, Monday–Sunday, 8 AM – 8 PM
- Salary: £24,500/year + monthly sales bonuses
- Start Date: 28 July 2025
Join Domestic & General – Keep Customers’ Worlds Running
Domestic & General is the UK’s leading provider of appliance warranties, supporting nearly 9 million customers. We’re hiring Customer Support Advisors to join our Service Excellence team—resolving issues, building trust, and delivering peace of mind.
What You’ll Do
- Handle inbound customer queries with empathy and efficiency
- Resolve issues on the first call whenever possible
- Build rapport and tailor support to individual customer needs
- Use your service skills to deliver a seamless, reassuring experience
What We’re Looking For
- Background in customer service with performance targets
- Strong communication and active listening skills
- Experience working remotely or independently
- Resilience, adaptability, and a team-first mindset
What You’ll Receive
- Full remote training (3 weeks) and all home office equipment provided
- 33 days’ annual leave (including bank holidays)
- Monthly sales bonuses and regular incentives
- Free annual D&G protection plan + discounts for family and friends
- Health & wellbeing support: gym discounts, dental/optical/physio cover
- Pension scheme with matched contributions up to 5%
- Life assurance (4x salary), employee discounts, and more
Apply Now: Domestic & General – Customer Support Advisor Application
Start your journey with a company that values growth, support, and service excellence.
Last Modified: 2025-06-26 09:12:00
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