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Remote Client Services Representative (Part-Time) – $11.75–$23/hr | Data Entry + Customer Support | Baker Tilly

Baker Tilly is a top-tier advisory, tax, and assurance firm serving clients across the U.S. and globally in over 141 territories with a network of 43,000 professionals. We’re committed to delivering high-quality, client-focused services and fostering an inclusive and flexible workplace.

Job Summary:

We are seeking a part-time Client Services Representative to provide exceptional support to clients through timely and professional communication, problem resolution, and service coordination—all from the comfort of your home.

Key Responsibilities:

  • Deliver excellent customer service via inbound and outbound communication
  • Identify and resolve customer needs with empathy and professionalism
  • Follow compliance procedures and internal guidelines
  • Accurately document all interactions in the agent ticketing system
  • Collaborate with team members and internal service partners
  • Stay updated on policy changes and complete training requirements
  • Assist with additional tasks as required

Qualifications:

  • Education: High School Diploma (required), Associate’s Degree (preferred)
  • Experience:
    • 1+ year in a high-volume customer service or support role
    • Familiarity with health insurance terms is a plus
    • Previous experience in a remote work environment
  • Skills:

  • Strong communication and active listening
  • Proficient in multitasking and navigating multiple systems
  • Excellent data entry and PC skills
  • Ability to remain calm under pressure
  • Adaptability in a fast-paced environment

Work Type & Pay:

  • Job Type: Part-Time
  • Compensation: $11.75 – $23.00/hr (based on experience and location)
  • Work Location: Fully Remote

Additional Information:

  • Equal Opportunity Employer – We celebrate diversity and are committed to creating an inclusive environment.
  • HIPAA compliance and confidentiality required
  • All employment is contingent upon successful completion of background screening

Apply Now: Apply on Employer Site

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